During our business dealings with you, we may collect, use, disclose, and hold information about an identifiable individual (Personal Information), as well as other business or technical data.
Information that we collect from you
We collect basic information about your mobile device such as device model and the operating system information. Diagnostics and analytics log generated by Fluidtrack Pay app are also collected. The detail of diagnostic information you send to us can be controlled in the application settings.
We collect transaction information which includes, but not limited to pump number, transaction amount, quantity, and date time when the Fluidtrack Pay application is used.
Fluidtrack Pay app collects location information while in use if you permit it to access location services through the permission system used by your mobile operating system.
All collected data is stored on our provider Compac Industries Ltd secure Cloud server
Use of Information
We will use, disclose, and hold Personal Information and data collected by us for the following purposes:
Third Party Software
Fluidtrack Pay App uses various third-party software components and services, including software and applications installed on your mobile device or used by your mobile device’s native operating system. These components and services include Maps Services such as Google Maps and Apple Maps and operating system services to obtain your location.
Disclosure of information to Third Parties
We will not use or disclose your Personal Information and other data to third parties, except:
Holding Personal Information
We will not hold your Personal Information and other data for longer than is reasonably required for the purposes for which we may lawfully use that Personal Information or data.
We will use all reasonable endeavours to effect and maintain adequate security measures to safeguard your Personal Information and other data we hold from loss or unauthorised access, use, modification, or disclosure. However, as the internet is an open network, we do not warrant or guarantee that your Personal Information or other data is safe from loss or unauthorised access, use, modification or disclosure, during transmission to or from our Websites or when held by us.
Your rights to access and correct Personal Information
Where we hold Personal Information or other data about you, you have a right to access and correct that Personal Information or data in accordance with applicable laws. If you want to access or correct your Personal Information or data, please contact our Privacy Officer (see below) and he/she will tell you how to make a request and if any charges will apply.