Fluidtrack PAY Privacy Policy

FLUIDTRACK PAY PRIVACY POLICY

Lubricon Hydrive Pty Ltd ATF Lubricon Hydrive Unit Trust trading as Aflo Equipment (ABN: 45 763 829 179) together with its affiliates as an owner of the Fluidtrack products and services (collectively we, our or us in this Privacy Policy) is committed to maintaining the privacy of its customers’ information.

During our business dealings with you, we may collect, use, disclose, and hold information about an identifiable individual (Personal Information), as well as other business or technical data.

This Privacy Policy describes how we collect, use, store and distribute Personal Information and other data, and describes the purposes for which we may use, disclose, or hold such Personal Information and other data when you use the Fluidtrack Pay app.

Information that we collect from you

• Diagnostics Information

We collect basic information about your mobile device such as device model and the operating system information. Diagnostics and analytics log generated by Fluidtrack Pay app are also collected. The detail of diagnostic information you send to us can be controlled in the application settings.

• Transaction Information

We collect transaction information which includes, but not limited to pump number, transaction amount, quantity, and date time when the Fluidtrack Pay application is used.

• Location Information

Fluidtrack Pay app collects location information while in use if you permit it to access location services through the permission system used by your mobile operating system.

• Personal Information

Personal details provided via the Fluidtrack Pay app will only be used to maintain an account for Fluidtrack Pay. All information is transported using secure encryption channels to our providers Cloud server. Our provider is Compac Industries Ltd and their privacy policy can be viewed at http://compaconline.com/Compacpayprivacypolicy.html

• Data Storage

All collected data is stored on our provider Compac Industries Ltd secure Cloud server

Use of Information

We will use, disclose, and hold Personal Information and data collected by us for the following purposes:

• To identify you when the Fluidtrack Pay app is used.
• To establish and maintain any account you hold with us.
• To complete sales transactions, including billing, payment, receipt, credit check and verification services.
• To respond to your queries or requests for additional information.
• To maintain our records.
• To provide technical support and administration services in relation to the Fluidtrack Pay App.
• To keep you informed about products, services, events, promotions, or any other marketing activities, but only to the extent permissible under applicable laws, and subject to any other restrictions contained in this Privacy Policy.
• For product development or research purposes.
• To evaluate customer satisfaction and the performance of marketing activities.
• Location information is collected to determine nearby fuel stations and to allow you to authorise the pump or dispenser using the app.
• Diagnostics and Analytics are collected:
• To maintain and optimise the technical performance, operation, and security of the Fluidtrack Pay app.
• To measure the effectiveness of any services or features of app.
• To better direct users to goods or services that might interest them.
• To identify user behaviour and user trends.
• To assist in resource planning.

Third Party Software

Fluidtrack Pay App uses various third-party software components and services, including software and applications installed on your mobile device or used by your mobile device’s native operating system. These components and services include Maps Services such as Google Maps and Apple Maps and operating system services to obtain your location.

Third Party Software has its own terms of use, including privacy policies which you are deemed to accept by using the Fluidtrack Pay App.

 

Disclosure of information to Third Parties

We will not use or disclose your Personal Information and other data to third parties, except:

• To the extent reasonably necessary to achieve any of the purposes described in this Privacy Policy; or
• Where we reasonably believe that such use or disclosure is required or expressly permitted under any applicable law.

Holding Personal Information

We will not hold your Personal Information and other data for longer than is reasonably required for the purposes for which we may lawfully use that Personal Information or data.

Security

We will use all reasonable endeavours to effect and maintain adequate security measures to safeguard your Personal Information and other data we hold from loss or unauthorised access, use, modification, or disclosure. However, as the internet is an open network, we do not warrant or guarantee that your Personal Information or other data is safe from loss or unauthorised access, use, modification or disclosure, during transmission to or from our Websites or when held by us.

Your rights to access and correct Personal Information

Where we hold Personal Information or other data about you, you have a right to access and correct that Personal Information or data in accordance with applicable laws. If you want to access or correct your Personal Information or data, please contact our Privacy Officer (see below) and he/she will tell you how to make a request and if any charges will apply.

Amendments to the Privacy Policy

We may amend this Privacy Policy from time to time. Notice of any such amendments will be announced on our Websites where we have published this Privacy Policy or to Fluidtrack Pay users via email or other means. Any such amendments will be effective immediately, unless we state otherwise. Your continued use of our Fluidtrack Pay app after any such notice will constitute your acceptance of any amendments or revisions to this Privacy Policy. You should periodically review this Privacy Policy for the latest information about our privacy practices.

Contact

For any queries or further information about our Privacy Policy, please contact our Privacy Officer via email at the address below.

Enquiries@aflo.com.au